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Overview of Jackson-Madison County General Hospital

The flagship of West Tennessee Healthcare is a 642-bed tertiary care center. (Map of Medical Center) The only tertiary care hospital between Memphis and Nashville, the hospital serves a 17-county area of rural West Tennessee. Approximately 400,000 persons reside within the service area. Within General Hospital, there exist six ‘centers of excellence’: the West Tennessee Heart and Vascular Center, Kirkland Cancer Center, West Tennessee Women’s Center, West Tennessee Neuroscience and Spine Center, and Emergency Services. Each center has a historic reputation of ‘high-tech, high-touch’ skills.

General Hospital, like all affiliates within West Tennessee Healthcare, is a not-for-profit organization. Totally self-supporting, without need for local tax support, all revenues generated provide for overhead costs including employee expense, debt service, purchase of technology, renovation, expansion, creation of new services, and, most importantly, maintaining the low-cost structure for which General Hospital is well known. Opening August 11, 1950, as a 123-bed community hospital to serve Jackson-Madison County’s Hospital needs, the facility has become one of Tennessee’s most respected healthcare sites.

Total beds: 123

Hospital Type: Acute Care Hospital

No of Affiliated Doctors: 754

Specialities: Multi Speciality
Affiliated Providers :
Show all 754 doctors

Patient ratings

of Jackson-Madison County General Hospital

Overall

(4.6/5)

Doctor's care

(4.4/5)

Nursing care

(4.9/5)

Food Services

(4.1/5)

Speciality Summary

Emergency Room

(4.8/5)

Medicare Quality data

The Medicare quality data presented below is derived from the www.cms.gov hospital compare data. Star ratings are limited in scope to the data sources they are derived from. The Hospital Compare overall hospital rating summarizes a variety of measures across 7 areas of quality into a single rating for each hospital.


Overall rating

(1/5)

Patient Experience

(3/5)

Safety of care

(1/5)

Timeliness of care

(2/5)

Staying out of Hospital after treatment

(3/5)


Above national average

Same as national average

Below national average

Patient Experience (HCHAPS) data from Medicare


This data is based on HCAHPS survey by Centers for Medicare & Medicaid Services (www.cms.gov).The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.    

74% Patients that would definitely recommend ( 2% higher than the national average )

Patient reviews of Jackson-Madison County General Hospital

the455
11-12-2020

Services Used:

Hospital experience was pleasant, overall, given the reason for being there. The nurses were attentive and friendly.

  • Date Visited 11-2020
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Yes

tay887
11-11-2020

Services Used:

They were very professional and great at their skill

  • Date Visited 06-2020
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Yes

bab331
03-04-2020

Services Used: Emergency Room

best service i ever had

  • Date Visited 03-2020
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Yes

...
pun177
02-14-2020

Services Used: Emergency Room

My son fell and cut his hand wide open so we took him here and they where great made him feel very good when he got there was crying and upset a great nurse came took in the back and talked to him and calmed him down.Told him everything that was going to happen .They gave him stiches and he was much better took the time to numb him up they where great thank you

  • Date Visited 02-2020
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Yes

FAQ's ABOUT HOSPITAL

Commercial Managed Care Plans,Exchange Plans – ACA Plans (Commercial),Managed Medicaid,Medicare Advantage Plans (MA),Medicare Medicaid Alliance Initiative Plans (MMAI),Worker's Compensation,Behavioral Health Plans

123

1950

The hospital accepts various types of health insurance, but individual coverage may be variable. You should check with your insurance whether the hospital is in network or not. You can make payment via cash, phone, online, check, credit card or debit card.

Fulton

McKellar-Sipes Regional Airport

You can request an appointment with specific doctor on hospital's website or make appointment request on HealthSoul.

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