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Overview of Penn State Health Milton S. Hershey Medical Center

The Penn State Health Milton S. Hershey Medical Center (MSHMC) is a 548-bed non-profit, research and academic medical center located in Hershey, Pennsylvania, providing tertiary and healthcare needs for the Central Pennsylvania and the capitol region. Milton S. Hershey Medical Center the region's only academic university-level teaching center. The hospital is owned by the Pennsylvania State University Health System and the second largest hospital in the system. Milton S. Hershey Medical Center is affiliated with the Penn State College of Medicine. Milton S. Hershey Medical Center is also a designated level I trauma center and has a helipad to handle medevac patients.

Total beds: 548

Hospital Type: Acute Care Hospital

No of Affiliated Doctors: 991

Specialities: Multi Speciality
Affiliated Providers :
Show all 991 doctors

Patient ratings

of Penn State Health Milton S. Hershey Medical Center

Overall

(3.0/5)

Doctor's care

(4.0/5)

Nursing care

(2.5/5)

Food Services

(3.0/5)

Speciality Summary

Surgery

(3/5)

Medicare Quality data

The Medicare quality data presented below is derived from the www.cms.gov hospital compare data. Star ratings are limited in scope to the data sources they are derived from. The Hospital Compare overall hospital rating summarizes a variety of measures across 7 areas of quality into a single rating for each hospital.


Overall rating

(3/5)

Patient Experience

(2/5)

Safety of care

(3/5)

Timeliness of care

(1/5)

Staying out of Hospital after treatment

(1/5)


Above national average

Same as national average

Below national average

Patient Experience (HCHAPS) data from Medicare


This data is based on HCAHPS survey by Centers for Medicare & Medicaid Services (www.cms.gov).The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.    

76% Patients that would definitely recommend ( 4% higher than the national average )

Patient reviews of Penn State Health Milton S. Hershey Medical Center

brt231
06-29-2020

Services Used: Surgery

I arrived as a level 2 trauma patient after an accident with a dump truck. I honestly don't remember much if anything from the first week, except that my family wasn't thrilled about the care I was receiving. I understand nurses are generally good loving and caring ppl. You have to be to do the job. But IDK if it was an understaffing issue, or they figured that since I was incoherent and in la-la land, that I didn't necessarily need bathed. I surely couldn't do it myself, being stuck in traction with a shattered left hip and broken collarbone. I apparently still had dried blood in my hair 8 days later. But the disturbing part THAT I MYSELF do remember, is that the overnight nurses weren't properly trained to operate the new morphine pump machines. And they were all but overdosing me. I tried telling everyone and their answer was that I was hallucinating from all the meds and pain. But c'mon. When the daytime nurses switched out my morphine, it'd last nearly 2 days. When the overnight nurses changed it, it didn't even last a full day. Now how can that be? I can go on about the overnight nurses, but I'm not up for embarrassing myself anymore.

Overall. The doctors and surgeons are too notch. But the nurses and especially the hospital personnel. Not very nice. I'd definitely try another hospital unless you are forced into going to Hershey Med.

  • Date Visited 12-0012
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Maybe

FAQ's ABOUT HOSPITAL

1966

Advantra Medicare Advantage (Aetna) Medicare Advantage Aetna Commercial Aetna Better Health Medicaid MCO Aetna Better Health Kids CHIP Aetna Medicare Advantage Medicare Advantage Allwell (Centene) Medicare Advantage AmeriHealth Administrators (Independence Blue Cross), Commercial AmeriHealth Caritas, Medicaid MCO AmeriHealth Caritas Community Health Choices, Medicaid MCO AmeriHealth Caritas Northeast, Medicaid MCO AmeriHealth Caritas VIP Care, Medicare Advantage APS Healthcare (EAP), Behavioral Health Auto Insurance, Auto Blue Cross/Blue Shield (Out-of-State) Commercial Blue Cross/Blue Shield Northeast PA - First Priority (Highmark), Commercial Blue Cross/Blue Shield Northeast PA (Highmark), Commercial Capital Blue Cross Commercial Capital Blue Cross CHIP Capital Blue Cross Medicare Advantage, Medicare Advantage ChoiceCare (Humana), Commercial Cigna Commercial Cigna Medicare Advantage, Medicare Advantage Community Care Behavioral Health Organization, Behavioral Health Coventry Health Care (Aetna), Commercial Coventry Health Care (Aetna) Medicare Advantage EHP Significa Network Commercial Everence Financial, Commercial EyeMed (For employees and dependents of Penn State University only) Vision Insurance First Health (Aetna), Commercial Gateway Health PlanMedicaid MCO Gateway Health Plan Medicare Advantage Medicare Advantage Geisinger Family Medicaid MCO Geisinger Health Plan, Commercial Geisinger Health Plan Kids CHIP Geisinger Medicare Advantage Medicare Advantage Health America (Aetna) Commercial Health Assurance (Aetna) Commercial Health Partners Kidz Partners CHIP Health Partners Plans Medicaid MCO Health Partners Plans Medicare Advantage Medicare Advantage Highmark Blue Shield, Commercial Highmark Blue Shield CHIP Highmark Blue Shield Medicare Advantage Medicare Advantage Highmark Vision - For Penn State Health and Commonwealth of PA employees only (Davis Vision) Vision Insurance Humana Medicare Advantage Medicare Advantage Independence Administrators (Independence Blue Cross), Commercial Independence Blue Cross Keystone Health Plan East Commercial Independence Blue Cross Medicare Advantage, Medicare Advantage Independence Blue Cross Personal Choice Commercial Keystone Autism Services Special Program Keystone First Health Plan (AmeriHealth Caritas) Medicaid MCO Keystone Health Plan Central (Capital Blue Cross), Commercial Magellan Behavioral Health Medical Assistance of Pennsylvania Medicaid Medicare Medicare MHBP (Aetna) Commercial MHNet (Aetna) Behavioral Health National Vision Administrators - (For employees of HERCO and Milton Hershey School only) Vision Insurance PA Health and Wellness (Centene), Medicaid MCO PA Health and Wellness Community Health Choices (Centene) Medicaid MCO Perform Care Behavioral Health Preferred Health Care, Commercial Preferred Healthcare System, Inc. Commercial Prime Health Services Commercial Private Health Care Systems (Multiplan) Commercial Quest Behavioral Health Behavioral Health Tower Health Commercial TriCare Government Program TriCare for Life Government Program Trustmark Commercial United Behavioral Health (United Healthcare) Behavioral Health United Healthcare Commercial United Healthcare Community Plan for Families Medicaid MCO United Healthcare Community Plan for Kids CHIP United Healthcare Medicare Advantage Medicare Advantage United Healthcare Student Resources (PSU Student Health Plan) Commercial UPMC (via Multiplan) Commercial UPMC for Kids CHIP UPMC for You Medicaid MCO UPMC Medicare Advantage Medicare Advantage Valley Preferred Commercial Vibra Health Plan, Medicare Advantage Wellspan Population Health Services Commercial

548

The hospital accepts various types of health insurance, but individual coverage may be variable. You should check with your insurance whether the hospital is in network or not. You can make payment via cash, online, e-check, credit card or debit card.

Hmc Mn Ent Bus station

Harrisburg International Airport

You can request an appointment with specific doctor on hospital's website or make appointment request on HealthSoul.

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