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Overview of Baystate Franklin Medical Center

Baystate Franklin Medical Center is a not-for-profit 89-bed hospital in Greenfield, Massachusetts. Rooted in a rich tradition of almost 125 years of service and accountability, our highly skilled team is committed to advancing care with our state-of-the art facilities and technology. It offers a full range of healthcare services including Obstetrics and Gynecology, Radiology, Cardiovascular Rehabilitation and Laboratory Services.

Total beds: 89

Hospital Type: Acute Care Hospital

No of Affiliated Doctors: 332

Affiliated Providers :
Show all 332 doctors

Patient ratings

of Baystate Franklin Medical Center

Overall

(4.7/5)

Doctor's care

(4.7/5)

Nursing care

(4.7/5)

Food Services

(4.5/5)

Speciality Summary

Orthopaedics (Bones and Joints)

(4.5/5)

Medicare Quality data

The Medicare quality data presented below is derived from the www.cms.gov hospital compare data. Star ratings are limited in scope to the data sources they are derived from. The Hospital Compare overall hospital rating summarizes a variety of measures across 7 areas of quality into a single rating for each hospital.


Overall rating

(3/5)

Patient Experience

(1/5)

Safety of care

(3/5)

Timeliness of care

(1/5)

Staying out of Hospital after treatment

(1/5)


Above national average

Same as national average

Below national average

Patient Experience (HCHAPS) data from Medicare


This data is based on HCAHPS survey by Centers for Medicare & Medicaid Services (www.cms.gov).The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. Hospital Compare currently reports results for the categories listed below.    

69% Patients that would definitely recommend ( 3% lower than the national average )

Patient reviews of Baystate Franklin Medical Center

ser597
12-02-2020

Services Used:

The emergency room doctors and staff were very kind and caring. My wait time was short and i received prompt care.

  • Date Visited 08-2020
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Yes

fan618
07-01-2020

Services Used: Orthopaedics (Bones and Joints)

Everyone was very welcoming to me

  • Date Visited 07-2020
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Yes

ljb459
07-01-2020

Services Used: Orthopaedics (Bones and Joints)

All Medical staff took the greatest care to be sure I had a positive experience. I had outpatient shoulder surgery. I had minimal post-op discomfort, had my questions answered and am very happy with the outcome.

  • Date Visited N/A
  • Overall Satisfaction

    Care by Doctors
    Care by Nurses
    Hospital Cleanliness
    Hosptial Food services

Recommended: Yes

FAQ's ABOUT HOSPITAL

Aetna, Beacon Health Options, Blue Cross / Blue Shield of Massachusetts, BMC HealthNet, Celticare Ambetter.

89

1895

The hospital accepts various types of health insurance, but individual coverage may be variable. You should check with your insurance whether the hospital is in network or not. You can make payment via cash, check, credit card or debit card.

High St and Franklin Medical Center: Bus Station

Turners Falls Airport-0B5

You can request an appointment with specific doctor on hospital's website or make appointment request on HealthSoul.

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