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Overview of Indiana University Health Plan

At IU Health you’ll receive the best care available, personalized for your specific needs. We believe in treating the whole person – not just the symptom – and ensuring that our approach is right for you and your lifestyle.

Based in Indianapolis, Indiana, with dozens of facilities statewide, IU Health is a regional leader in providing the right healthcare when and where you need it. Learn more about who we are, the care we provide and how we achieve our mission.

Patient ratings

of Indiana University Health Plan

Overall Experience

(2.6/5)

Claims Process

(2.5/5)

Customer Service

(2.8/5)

Cost Satisfaction

(2.4/5)

Patient reviews of Indiana University Health Plan

jos943
Reviewer
05-28-2020

It should up their game, not worth it

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

sam720
Reviewer
05-15-2020

Over the years IUHP has been one of the best insurance providers I have had to date. Their customer service has improved significantly and their automated phone system prompts have also improved.

  • Date Visited 05-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: Yes

its546
Guide
04-02-2020

Indiana is terrible! I would not recommend!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

...
its546
Guide
04-02-2020

Terrible health insurance! indianapolis is the worst!

  • Date Visited 04-2020
  • Overall Satisfaction

    Customer Service
    Cost Satisfaction
    Claims Process

Recommended: No

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