Recommendation
75.8%
Reviews
66
Humana is a health insurance company in USA. Humana has several different health plans to suit your insurance needs. You can find contact information for Humana on this page including their website and phone number.
Very much good treatment in the hospital
I would highly recommend this health insurance!
Recommended: Yes
It has complex claiming process for amateurs
Recommended: Yes
People are having a taste of it
Recommended: Yes
They are most excellent in offering affordable premiums
Recommended: Yes
To many it's bad,to me it's great
Recommended: Yes
I've been a member for months, and called the support to remove my family member 2 weeks ago. They still haven't updated the info online, and i called them again. The guy who answered was super rude, and tried to make me overpay. He had a bad character, and almost threatened me so I just hanged up the call. I called the same customer service number again, and female support answered and she told me that my new premium balance would be almost half.
Recommended: No
I have had Humana since 18/04/2019, been to the doctor only once, but it went pretty smoothly. I have chronic pain, was seeing a specialist that was not on Humana, so the doctor went out of his way to see if he could request that I could still see him which was nice. He also gave me a bunch of samples of medication to help my issue. I had a pretty pleasant experience overall so far, no trouble as of yet.
Recommended: Yes
I signed online to renew my plan D Humana plan, because my last year plan was going to double in monthly cost. I changed to the Walmart plan for the cost of $13.20. When I received my card and payment book, I realized Humana put me in the wrong plan. The $50 a month plan. I called their customer service line and they explained they had software problems at the time I applied, give them 72 hours to correct. This was told to me over two months and I have the record by customer service agent name, date and time, where they saw the mistake made by Humana but they refuse to correct in my favor.
Recommended:
Nice it's a great company tho
Recommended: Yes
My experience with Humana was good. They send reports almost every day, wish it was less often, just as comprehensive. Nice job! Have not had to call them after 3 years. That says a lot.
Recommended: Yes
Humana is very good company with people that help you always when you needed them and in a very polite way, and is not like other places that when you call to get help you have wait long time. Here is really a very short time.
Recommended: Yes
Humana offers great medical coverage. They have so many different ways of offering at no cost preventive activities and other help lines. I have been with Humana for years. They have went out of their way to suggest and assist me in getting extra help medically and financially. They’ve introduced me to so much extra help that I didn’t know i was eligible for.
Recommended: Yes
I can boldly say that humana is good because the claim process is simple and their rate is not expensive
Recommended: Yes
This is an okay health provider
Recommended: Maybe
I gathered very nice information
Recommended: Yes
Very bad reputation, care about your customers
Recommended: No
I am not pleased with their customer service but they are pretty good, am still using this company and they have good plan rate that suits me.
Recommended: Maybe
I spend almost one hour with a salesperson while gathered my info. when I requested a written quote regarding our conversation, she stated the company does not do those and referred me to the website. There is no dollar amount there either. It is like signing up for something then find out what it cost and wait another year to change.
Recommended: Maybe
I am happy with the service Humana provides
Recommended: Yes
I really like this insurance. You can call them and get the best advice anytime.
Recommended: Yes
I really liked the insurance.
Recommended: Yes
i wont recommend them because my experience with them was not encouraging, the customer care was rude
Recommended: No
I have been pleased with what Humana covers pertaining to my hip surgery
Recommended: Yes
They have good reputation but there services never pleased
Recommended: Yes
It serves their customer more precisely
Recommended: Yes
Advises issues out clearly and nice responsive customer care
Recommended: Yes
Claiming process is a bit complex
Recommended: Yes
Puts their customers first, good brand
Recommended: Yes
They issue out the right information and do good recommendation
Recommended: Yes
Easy claiming process and affordable premiums
Recommended: Yes
It has a good reputation out there, good services
Recommended: Yes
The customer service is very responsive and answers all the questions promptly.The healt insurance coverage is affordable and saved me a lot of money.Claim process is average to me.
Recommended: Yes
The give me the right to have the right information.
Recommended: Yes
They care customers more and preserve their image
Recommended: Yes
Humana has the worst doctor office staff in Victorville CA. They don't answer phones or do their job. Very unprofessional rude and
disrespectful. The administration office is just as bad they are slow. Humana say they are trying to help but nothing gets done.
Praise God I have another health Insurance.
Recommended: Yes
Good welcoming staff, it does good recommendation
Recommended: Yes
I signed up with Humana for my 2019
prescription plan. I set up to have auto
withdraw from my checking account/debit card each month. Each month I received a summary of my account. I received a letter that I had not paid my premium around 5 months later. I explained that I set up for automatic withdraw. Customer service verified card number on record and took the
payment. Four months later I went to get my meds and the pharmacy told me my insurance was cancelled.
I immediately called Humana, spoke to at least 4 customer representatives and a supervisor. I told them it was set up for autopay and what happened before. After 2 hours on the phone, transferred 4 times I received absolutely no satisfaction.
Recommended: No
It's very innovative in their way of operation, i recommend it
Recommended: Yes
Saved me money and I loved the customer support service.
Recommended: Yes
They are very much excellent in treatment and careful
Recommended:
They are very very much excellent in treatment
Recommended:
Every life is important to them as a insurance company that cares greatly about their customers. The relationship they maintain with their customer is really great. I really recommend them
Recommended: Yes
Always helpful when the needs arise
Recommended: Yes
A nice comapany
They are very hardworking and caring
Recommended:
They are very good in the job and always respond quickly when patient is brought to them
Recommended: Yes
Best and good platform ever
Recommended: Maybe
Wow that's awesome and amazing
Recommended:
Welcome to The best company ever.. they know what the are doing
Recommended: Yes
I used their basic package, it doesn't worth it
Recommended: No
A good insurance company, would definitely try to recommend.
Recommended:
Offers good and nice services
Recommended:
Overall mediocre health provider! There are better out there!
Recommended: Maybe
Highly recommended health insurance company!
Recommended: Yes
A really good health insurance! That I would recommend!
Recommended: Yes
A descent enough health insurance company! Would recommend.
Recommended: Yes
It was good health insurance! Would maybe recommend.
Recommended: Maybe
Good insurance especially for Medicare D
Recommended: Yes
they are very caring and helpful
Recommended: Yes
I love it. Good copay but manage the costs out of my pocket.
Recommended: Yes
very good and clear easy to work with
Recommended: Yes
Coverage was good. Customer service was lousy. Parents lost money they withdrew from bank autodrafts for several months after insurance was cancelled. Getting someone to talk to was difficult and no one ever resolved. They never paid back that money paid for service not given.
Recommended: No
Humana has been my favorite health insurance that i've ever had. Had Aetna last and it can't compare to Humana. Lower rates, better service, and I LOVE there Go 365 program.
Recommended: Yes
Readily available and easy access to talk to a live person about insurance questions.
Recommended: Yes
Readily available and easy access to talk to a live person about insurance questions.
Recommended: Yes
Got the best bang for my buck. Felt at ease knowing all my bases were covered!
Recommended: Yes
Privacy Policy
Recommended: Yes