Recommendation
77.8%
Reviews
88
Who we are
Cigna (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. We trace our roots back more than 200 years, but we became the company you know today in 1982 with the merger of INA Corporation and Connecticut General Corporation. Ever since, we’ve continued to innovate and expand around the world. We have sales capability in 30 countries and jurisdictions, and more than 95 million customer relationships throughout the world. Our more than 40,000 employees serve customers just about everywhere.
Every day, our team works together with our customers in ways they find proactive, personal and empathetic. That spirit of true partnership goes deeper than paying claims, and is often life-changing — helping customers stay well, prevent sickness, obtain access to health care, recover from illness or injury, return to work and provide for their families. Worldwide, we offer our customers and their families peace of mind and a sense of security. We’re with them all the way, through the most critical points in their lives.
What we do
We work together with customers to help them lead a healthy, secure life. We provide customers with personally relevant products and services, and we help customers reduce health costs and achieve optimal health outcomes.
What partnership means
A partner makes things simpler: As advocates for our customers, our team helps navigate an often confusing health care or insurance system so customers get the care and financial protection they need. We understand our customers as individuals, so we can help them achieve what’s most important to them.
A partner helps you make better choices: Cigna puts the power of information in our customers’ hands. We provide information our customers need to improve their health, identify and fill gaps in their health, well-being and security needs, and maximize value.
A partner cares about outcomes: We collaborate with our vast network of health care professionals and our other colleagues around the world to ensure all our customers obtain quality, cost-effective health care, benefits and insurance protection.
Claim was processed in under a week, snd felt comfortable with the doctor seen for medical appointment.
Very much good treatment in the hospital
Recommended: Yes
I recommend it to others to have the same taste of profession service.
Recommended: Yes
Amazing health care insurance I would recommend this to several family members!
Recommended: Yes
I've had Anthem for my Part B and D Medicare supplements since January 2020. Prior to that, I was on my spouse's Cigna insurance. Prior to that, I was in the workforce for 30+ years, with coverage by many different insurance companies including Aetna, Cigna, Anthem, and Harvard Pilgrim . I was also a health care provider, so I dealt with insurance companies for 21 years from that end as well. I really can't say that any of them stands out . They are all difficult and far too complicated, and although they may market more astutely now about wellness and prevention, they are primarily about the bottom line. The effort it takes for a patient and/or provider to get past the often arbitrary regulations and formularies in the name of ethical patient care and good medicine is shameful. Health insurance can work well or it can be a total disaster. Disparities are real and lives are at stake.
For me personally, of my current choices, Anthem Plan F seems to offer the best options for my needs. Part B has met most of my needs so far, picking up everything inpatient and outpatient (including the deductibles) that Medicare doesn't cover. However, I do have a provider who does not take Medicare, so I have to pay up front and then file my own claim to Medicare, then if approved, file the claim to Anthem myself.
This has been a nightmare , with both customer service departments giving me inconsistent information, and sometimes being very rude and unhelpful. There have been a few friendly representatives at Anthem, but even they have frequently been unable to sort out my concerns or point me in the right direction . I've spent hours on the phone and in the online live chat. I've had to be very persistent to get reimbursed accurately, and it's taken months---I finally got a check in June for claims from January and early February.
Anthem Part D has proven to be very different from the review I did based on my meds and projected costs when I signed up. Since I signed up in December, the preferred pharmacy has changed, and some of my meds are much more expensive due to formulary changes. Even some of my generics are significantly more expensive through Anthem than through Good Rx, which is a free coupon service. I've been bypassing Anthem and using Good Rx for at least half of my meds.
Finally, the Anthem web site is horrible. I'll spare details, but things are far more time-consuming than necessary and the messaging system can take several days to get a response. I've been using that option because it provides a good paper trail when there are miscommunications and errors with claims. When I do get a response, it often seems like someone barely read my email or just answered part of my question.
So, I'm not entirely happy with Anthem, but if I had selected a different company for my supplement, I'd probably be writing a very similar review.
Recommended: Maybe
The rate and reputation is very high
Recommended: Yes
Customers have talked good of them
Recommended: Yes
Good customer service, i rate high
Recommended: Yes
Most caring and enthusiastic customer service
Recommended: Yes
amazing I wouldnt pick anyone else
Recommended: Yes
Great coverage and customer service
Recommended: Yes
I have privious experience of there service. they are good.
Recommended: No
Cigna is a good healthcare provider
Recommended: Yes
I had the absolute horrid time with filing my health claims with cigna. they need to learn a few things before providing a service to the public.
Recommended: No
so times this place be so bad and this company too so i dont know really to what i should to put a rate
Recommended: Yes
They render good services and gives good explanation on different basis
Recommended: Yes
They are really trying,by helping people improve their health status,giving full explanation on so many basis,I recommend them to everyone
Recommended: Yes
Its not bad, it gets the job done when looking for good healthcare
Recommended: Yes
Monthly routine body check, good deals
Recommended:
The dedication and helping people with their well being is nice...... The teams are been proactive in terms of everything included
Recommended: Yes
I would recommend this to anyone
Recommended: Yes
Great customer service, pleasant, willing to listen and explain the best place to order my medicine from. Would stay with them only they no longer give the best cost value for me.
Recommended: Yes
There are far better health providers out there
Recommended: No
Have had then for several years and have never had a single issue with their coverage or customer service. I also have my Mother sogned up with them and I have been pleased with her coverage also. I would recommend them to anyone
Recommended: Yes
I Never pleased by their services, pathetic indeed
Recommended: Yes
They offer great and wonderful service
Recommended: Yes
i wont recommend this insurance company to anyone, I developed a back problem, it appears that it's a pinched sciatica nerve, but 5 weeks later, I still don't know what exactly is wrong because cigna refuses to approve an MRI scan, which was prescribed by my doctor
Recommended: No
I Never liked them, never recommend it
Recommended: No
Awesome services by professional staff
Recommended: Yes
Best provider of insurance services
Recommended: Yes
Leading provider in insurance services
Recommended: Yes
I was not satisfied with their service but i mildly recommend
Recommended: Yes
Their premiums are affordable and good offers
Recommended: Yes
The premium package was cost effective and any changes made did not affect my plan.
Recommended: Yes
I've had this insurance for several year. Customer service is awesome. I've never had a problem with a claim and they have a wide rage of Drs and services inmy area.
Recommended: Yes
The best services have been offered to me therefore I recommend everyone to try their services because they don't disappoint
Recommended: Yes
The best services provider I have seen so far,I recommend everyone to try the services kindly
Recommended: Yes
I'd recommend everyone to join because I have been provided the best too,I'm happy
Recommended: Yes
I like Cigna. They have very good customer service, provide answers and such with a reasonable time frame, and are always ready to help me. I have had several insurance policies in my long past, and Cigna is one I would use again. I have not had trouble getting any service. They are there to help me with options. I feel they care!
Recommended:
It has affordable premiums and offers
Recommended: Yes
Their rate is very considerate and customer service is next to none
Recommended: Yes
It's very efficient and effective in its perfect operations
Recommended: Yes
Well known brand and issuance of services
Recommended: Yes
Love the fact that I can get money in my MSA by completing tasks.
Recommended: Yes
Their insurance is affordable and reliable
Recommended: Yes
The best in timeliness in terms of claim processing.
Recommended:
Reliable and convenient health insurance company.
Recommended: Yes
One of the hospitals with the best facilities required for any emergency situation.
Recommended: Yes
It's more credible and trustworthy
Recommended: Yes
Good services offered, i do like
Recommended: Yes
It's more convenient and trustworthy
Recommended: Yes
More reliable with good compensation plan
Recommended: Yes
I was dully satisfied by the services
Recommended: Yes
It has awesome compensation plan, really recommend it
Recommended: Yes
This company is one of my best health insurance company
I love the company
Recommended: Yes
All staff were great. Management speak to staff with respect as well
Recommended: Yes
totally useless have to pay 100% until deductible before they may even cover anything
Recommended:
Good in handling patients and with passion
Recommended: Maybe
This platform is the best ever
Recommended: Yes
Wow that's awesome and amazing
Recommended:
Wow that's awesome and amazing
Recommended:
A word is not enough to write the goodness of this company
Recommended: Yes
Awesome service, I am really satisfied. Thanks
Recommended: Maybe
Its really nice and I'll try to recommend it.
Recommended: Maybe
Middle of the road health insurance company!
Recommended: Maybe
I would recommend this health insurance company!
Recommended: Yes
i would highly recommend this health insurance!
Recommended: Yes
I like the quick implementation of telehealth given current circumstances, however I dislike not knowing if they will cover something if there is a version available OTC.
Recommended: Maybe
I and my family currently using Cigna and i recommend this product to others as well.
Recommended: Yes
Awesome service, I am really satisfied. Thanks
Recommended: Yes
There are better health insurance companies out there.
Recommended: No
This is a really good health insurance company!
Recommended: Yes
Really good health insurance, claims were easy, and rates were good.
Recommended: Yes
This is middle of the road health insurance!
Recommended: No
they have terrible customer service and can't answer any questions
Recommended:
I used in the past and it was pretty good I would recommend
Recommended: Yes
Cigna is very prompt in paying claims
Recommended: Yes
As this was work related, I wasnt really sure what to expect but as of now, they have shown good treatment, dependable and affordable cover
Recommended: Yes
It seems to take forever to get through my deductible, because Cigna accepts such a small portion of what my doctors charge. Once I get through my deductible, though, the coverage is good. There are plenty of in-network providers, pharmacies, etc.
Recommended:
Covers most of the things I need
Recommended: Yes
This is the worst insurance company. They don't want to cover many expenses and deny a lot of claims. I can't wait to switch from them next year.
Recommended: No
I like this Insurance company
Recommended: Maybe
They cover more then my other insurance did. I love what they cover for prescriptions. Now I can afford ALL my medicine, I don’t have to pick and choose.
Recommended: Yes
I say the customer service is astounding. Very nice and patient workers. They have been prompt with every claim and even replacing my insurance cards with my married name. I would recommend Cigna for any family.
Recommended: Yes
So far Cigna has been really good for insurance, I would recommend them to my family and friends
Recommended: Yes
I just recently switched to this insurance and so far it has been really good. I would recommend it to family and friends
Recommended: Yes
Just changed to this insurance and so far it has been very good to me.
Recommended: Yes
I have CIGNA through work. They are good with coverage and processing claims
Recommended: Yes
Privacy Policy
Recommended: Yes