Recommendation
83.0%
Reviews
279
COMPANY INFORMATION:-
Blue Cross and Blue Shield of Illinois (BCBSIL) has served the people of Illinois since 1936. While health care evolves rapidly across the nation, our dedication to the people and Illinois communities we serve won't change. We are your friends, your families, and your neighbors. We will always take pride in investing in our communities' needs and give our time and talents to help make Illinois a better place.
Who We Are:-
With 8.1 million members, Blue Cross and Blue Shield of Illinois (BCBSIL) is the largest health insurance company in Illinois. We started in the height of the Great Depression in 1936 in Chicago and grew out of a shared interest to protect individuals and families from financial ruin related to health care costs. Today, we remain member owned rather than publicly traded. We answer to our members, not to shareholders.
BCBSIL is committed to promoting the health and wellness of our members and communities. Our commitment guides us in fostering greater access to care, working to lower the overall cost of care -- while improving care quality and patient outcomes.
As an innovative leader in the health insurance industry, we have pioneered many ways to move the health care system from one based on fee-for-service – or volume – to one that pays for value and quality outcomes. We have a responsibility to play an active role in keeping health care costs manageable for our members.
We are proud of the level of service our employees deliver for our customers and members. We’re also proud to be fellow Illinoisans who call this state our home. Our business and our company remains strong and growing. Our statewide employee base has increased 33% since 2010 to 10,845 employees. We work in offices across the state, including Downtown Chicago, Rockford, Quincy, Danville, Naperville, Springfield, Jacksonville, Downers Grove and Marion. We are proud to serve our members and are guided by our Purpose: “To do everything in our power to stand with our members, in sickness and in health.”
I enjoy this insurance and satisfy with the service
Highly recommended and qualified to handle modern addiction problems.
Recommended: Yes
I think they’re trying their best, no one is perfect but they can do better
Recommended: Yes
It isn’t of great standards and the matrons are rude.
Recommended: No
this health insuranse is not good enough im sorry it was a bad advice
Recommended: Maybe
is a for more helpful
Recommended:
very good service and good behaviour
Recommended: Yes
Great coverage I love it
Recommended: Maybe
gt is very good for us
Recommended: Yes
Very much good treatment in the hospital
Recommended: Yes
Good offers and awesome compensation plans. I liked it much
Recommended: Yes
They have a good customer care
Recommended: Yes
It has a good compensation plan
Recommended: Yes
This health insurance is very good.
Recommended: Maybe
Best and awesome compensation plans
Recommended: Yes
They should upgrade on how to deal with clients. Pathetic!
Recommended: Yes
Good for my health insurance, im doing this to earn swagbucks
Recommended: Yes
I mena, it's one of the most common places to get insurance through a workplace, but I'm not in love with them.
Recommended: No
Wow! Dedicated to their work
Recommended: Yes
They do not actually do what they tell you. they scam you and do not deliver a product that can satisfy you and your needs.
Recommended: No
It is reliable would recomend
Recommended: Yes
Very good, I recommend to others.
Recommended: Yes
So many people recommend them for their good work,I'm gonna just tell them to keep it up
Recommended: Yes
Am very pleased and happy with there service
Recommended: Yes
I feel customer care weds a little more review
Recommended: Maybe
helpfull this system when traveling.
Recommended:
Great doctors they do a awesome job
Recommended: Yes
They have really been supportive and benefiting
Recommended: Yes
I love their services, they're wonderful
Recommended: Yes
They have been very useful and supportive
Recommended: Yes
My wife said it's great tho
Recommended:
I have been pleased with what blue cross shield covers pertaining to my hip surgery and rehab!! I feel so confident with the PT and OT therapy I have received since released to skilled facility before I go home that I will be safe and learned the do's and don'ts after surgery to continue to heal and move safely after surgery.
Recommended: Yes
They are really trying, rendering good services to patients especially me... I love their work and I recommend them to others
Recommended: Yes
They have been really supportive to me.
Recommended: Yes
They dedicate their time toward people and community and also to better peoples life
Recommended: Yes
It has very good policies
Recommended: Yes
This is a very good insurance company
Recommended: Yes
They have been very cooperative with all my health care needs especially since I started dialysis last Sept. 2018. I also like the way they remind me when a prescription is ready to refill.
Recommended: Yes
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Recommended: Yes
They offer great and amazing service ..
Recommended: Yes
I need to see how well it worked.
Recommended: Yes
It's a fine insurance company.
Recommended: Yes
Easy and most simple claiming process
Recommended: Yes
It's a fine insurance company
Recommended: Yes
Pleased me very much, didn't expect this service very much reliable
Recommended: Yes
They offer great and amazing service
Recommended: Yes
Most Ethical and competent insurance company. wonderful company to work with
Recommended: Yes
Decent insurance. Maybe would recommend to a friend... maybe.
Recommended: Maybe
they are cool but was debited 2 times for subscription which they are yet to refund me
Recommended: Yes
i really enjoyed their plan but claim process is not encouraging
Recommended: Maybe
They offer highly professional services, highly rated
Recommended: Yes
It's more convenient and reliable insurance company
Recommended: Yes
I had bluecross Insurance through my employer when I went through 2 breast cancer surgeries. The hospital submitted billing errors. bluecross went out of their way to correct the problems. My representative was caring and professional.
Recommended: Yes
Most Ethical and competent insurance company
Recommended: Yes
Very good I would recommend
Recommended: Yes
It has affordable plans and worth it
Recommended: Yes
Very good and welcoming staff
Recommended: Yes
Blue shield is great and has provided me with affordable plans for me and my family.
Recommended: Yes
They offer good services to people
Recommended: Yes
I had great experience with them, try them out
Recommended: Yes
Reliable and convenient insurance company, I highly recommend to others
Recommended: Yes
They are reliable, affordable and efficient
Recommended: Yes
If you need a good health insurance company then this is absolutely one of the best our here in the State
Recommended: Yes
Blue Cross shield has provided me with a great experience! The people are nice and welcoming.
Recommended: Yes
The best service providers I have ever come across,I really thank them and I recommend everyone willing to try out their services they never disappoint
Recommended: Yes
This was recommended to me by my colleague from work and their services are nice and affordable.
Recommended: Yes
Their service is affordable and reliable
Recommended: Yes
The best service providers I have ever come across,I really thank them and I recommend everyone willing to try out their services they never disappoint
Recommended: Yes
I experienced the best and I therefore recommend everyone to try out their services
Recommended: Yes
They are reliable, affordable and efficient
Recommended: Yes
It's good value of money, affordable premiums
Recommended: Yes
I have had good experience so far.
Recommended:
If you want a renowed and trusted health Insurance company then this is Your best bet!
Recommended:
My friends wife received excellent service here, she keeps on telling
Recommended:
They render good and valuable services
Recommended:
I was recommended by a friend and I'm happy to say I'm not disappointed for trying their services,I really appreciate and therefore recommend anyone willing to try their services to go ahead
Recommended: Yes
I would like to recommend that hospital to anyone because of their great services
Recommended: Yes
I must say their services was good and professional but their customer service was poor
Recommended: Yes
Professional services in medical department and so caring
Recommended: Yes
I signed up for this insurance company and after paying and setting up autopay... I realized that I was debited in my card twice but I contacted the customer care but nothing was done
Recommended: No
They render good and valuable services
Recommended: Yes
The process of claiming was smooth and am a happy client .
Recommended: Yes
My husband recommend this but after getting in.. I noticed that I was debited twice by this company but they are pretty fine.. am still waiting for them to figure my issue out
Recommended: Yes
I'm so happy because I was offered everything I wished,I recommend anyone willing to try because they never disappoint
Recommended: Yes
I was satisfied with the service and I will recommend anyone to go to the hospital
Recommended: Yes
good costumer service overall, when i have an inquire they process it quickly
Recommended: Yes
They are reliable, affordable and efficient.
Recommended: Yes
Best online customer care, it's fine
Recommended: Yes
I recommend this company, their package is not much costly but quality Indeed
Recommended: Yes
It's a competent and innovative insurance company
Recommended: Yes
They're very passionate in treatment
Recommended: Yes
It's more convenient and reliable
Recommended: Yes
Most suitable and reliable company
Recommended: Yes
Provide the best rates for health insurance policies, actually it's affordable.
Recommended: Yes
It's claiming process is easy and efficient
Recommended: Yes
Very reliable health insurance and good policies
Recommended: Yes
Competent health insurance company. Cares about their patients
Recommended: Yes
Best health insurance so far
Recommended: Yes
It was one of the best health service i ever got the service are more faster unlike others to you wait long but this was quick and great
Recommended: Yes
Reliable and easy claim process
Recommended: Yes
You guys have been helpful and hard-working
Recommended:
They are the best in Illinois and with great year of service to the people both young and old. Their customer interest is what is of high priority to them
Recommended: Yes
They are well trusted and reliable.
Recommended: Yes
Ethical and competent company. Cares about me and others
Recommended: Yes
A very good health insurance that is very nice and cool and work with experience
Recommended:
Policies at very good rates
Recommended: Yes
they are really good at what they do and i respect them and i really hope they keep doing what they are doing and become the best thing in the world you should really go to them for help and other stuff u need they will really help you when u need it
Recommended:
They have Great customer service with well grounded professional in the field of insurance
Recommended: Yes
A very nice place to be
Recommended: Yes
Fair and effective insurance company. Above average overall, would recommend...
Recommended: Yes
Well pleased with their services and will surely visit back soon
Recommended: Yes
Their facility is impressive but it needs more work
Recommended: Yes
They offer the best Medical services.
Recommended: Yes
I would say this is my OVERALL favorite health insurance. It is fabulous and will most defiantly recommend to ANYONE!!
Recommended: Yes
This insurance company is Amazing
With Good policies
Recommended: Yes
Offers good and nice services... I don't mind recommending them
Recommended: Yes
They are very good in the job and always respond quickly when patient is brought to them
Recommended: Yes
It just didn't work for me
Recommended: Maybe
One of the best health care delivery establishment.
Recommended: Yes
The are the best in USA
Recommended: Yes
This place helped me pretty quick!...
Recommended: Yes
Tested and trusted, will patronize this again
Recommended:
the company was very helpful and understanding.
Recommended: Yes
this company was very helpful and understanding.
Recommended: Yes
Offers good and nice services
Recommended:
The have special and very good health system
Recommended: Yes
Definitely will recommend this service
Recommended:
I heard about it from a friend and its really nice
Recommended: Yes
I enjoyed their professional services, I would like to recommend to my friends
Recommended: Yes
I love this, one of the best health insurance company.
Recommended:
Its a very nice and rapid growing health insurance.
Recommended: Yes
I was introduced to Blue Cross Blue Shield Illinois by a family friend and to my Surprise, they're okay
Recommended: Yes
I was introduced to Blue Cross Blue Shield Illinois by my boss , they are great just like they told me.
Recommended: Yes
I was introduced to Blue Cross Blue Shield Illinois by a family friend and to my Surprise, they are great just like they were described.
Recommended: Yes
Thank you for your wonderful care.
Recommended:
One of the best of all heath insurance companies
Recommended: Yes
Really great health insurance company!
Recommended: Yes
A really good health insurance company!
Recommended: Yes
great, good, fabulous, never been done before.
Recommended: Yes
So far so good no issue
Recommended: Yes
I think this is a great service, definite recommend!!!
Recommended: Yes
The price is cheap, the service is very good
Recommended: Yes
It is a good insurance that is affordable. Would recommend.
Recommended: No
Blue Cross was so amazing in many ways including how to distract me from the pain and making me feel loved when no one else would. I would definitely recommend to others who want the same!
Recommended: Yes
Absolutely superb wonderful company best customer friendly insurance company hands down
Recommended: Yes
always have been by my side as corny as it sounds
Recommended: Yes
my only complaint is about prescriptions. They let you know you can't have it after you have filled the script and taken the pills.
Recommended: Yes
Blue Cross was so amazing in many ways including how to distract me from the pain and making me feel loved when no one else would. I would definitely recommend to others who want the same!
Recommended: Yes
It was AMAZING, totally worth your time!
Recommended:
This place helped me pretty quick!
Recommended: Yes
Blue Cross was so amazing in many ways including how to distract me from the pain and making me feel loved when no one else would. I would definitely recommend to others who want the same!
Recommended: Yes
It is a pretty great health insurance company!
Recommended: Maybe
Blue Sky is my first health insurance, So I like this
Recommended: Yes
its ok..it works but expensive and cud be better
Recommended: Yes
Great service and they were super helpful!
Recommended: Yes
its ok..it works but expensive and cud be better
Recommended: No
always have been by my side as corny as it sounds
Recommended:
The BCBSIL coverage, customer service and value is good. My husband has had the coverage for many years through his employer. I was recently added and the mail RX service was fast and accurate.
Recommended: Yes
Absolutely superb wonderful company best customer friendly insurance company hands down
Recommended: Yes
Best rate and trusted service provider
Recommended: Yes
Awesome service, I am lucky that I am use your service
Recommended: Yes
I like this company because it meets me and family healthcare needs...
Recommended: Yes
Trusted insurance, recommended to all
Recommended: Yes
Blue Sky is my first health insurance, So I like this
Recommended: Yes
I rate this 5 star because that insurance is trusty
Recommended: Yes
Family and friends always recommended to all
Recommended: Yes
Everybody try it, best performance you get
Recommended: Yes
Awesome service, I am lucky that I am use your service
Recommended: Yes
Happy work, Customer satisfied, good
Recommended: Yes
I am satisfied , Nice service , I recommended to all
Recommended: Yes
wow, That's Amazing , Recommended to all
Recommended: Yes
He is very friendly and honest doctor
Recommended: Yes
I personally like the service, Recommended to all
Recommended: Yes
I am very satisfied, Awesome work and very helpful
Recommended: Yes
Awesome service, Recommended to all.
Recommended: Yes
Wow, Very trusted and nice work, Love this
Recommended: Yes
Very trusted service provider, Thanks
Recommended: Yes
This is a awesome service provider, recommended to all
Recommended: Yes
There are better health insurance companies out there!
Recommended: Maybe
Would highly recommend this health insurance.
Recommended: Yes
This is a awesome and nice insurance I seen ever, Recommended to all.
Recommended: Yes
Blue Cross Blue Shield Is a awesome insurance I have seen ever, Really nice service
Recommended: Yes
This is a awesome an nice insurance . Recommended to al
Recommended: Yes
this will be the best choice for everyone
Recommended: Yes
Everything was good, good consultation and service.
Recommended: Maybe
This plan has always worked for me and my family, there'snever been a reason to switch.
Recommended: Maybe
Really good insurance company! The claims process was really easy.
Recommended: Maybe
It works well enough though some hospitals don't accept it, or the fees are too much and have to be paid out of pocket.
Recommended: Maybe
I think's it's a great service with a lot of things.
Recommended: Yes
Nice and overall great insurance
Recommended: Yes
fair price and good coverage
Recommended:
easy to use, decent healthcare
Recommended: Yes
I absolutely love Blue cross blue sheild and how compassionate they are.
Recommended: Yes
Great company, copays and benefits are great!
Recommended: Yes
Absolutely superb wonderful company best customer friendly insurance company hands down
Recommended: Yes
I like this company because it meets me and family healthcare needs
Recommended: Yes
GOOD INSURANCE COMPANY RELIABLE AND GOOD SERVICE.
Recommended: Yes
It very affordable and they give you very good customer service.
Recommended: Yes
it is good for me and my family
Recommended:
i like blue cross blue shield illinois. pretty decent healthcare
Recommended: Yes
Excellent options and a customer service phone team that is EASY to speak with instead of frustrating!
Recommended: Yes
yes its very good mmmhm
Recommended: Yes
johnbraddock1230@gmail.com
johnbraddock1230@gmail.com
johnbraddock1230@gmail.com
johnbraddock1230@gmail.com
johnbraddock1230@gmail.com
johnbraddock1230@gmail.com
johnbraddock1230@gmail.com
Recommended: Maybe
My family has had BC health insurance for the past 5-6 years. I have had 3 babies with this insurance and coverage is great. I have only had 1-2 billing issues that were easily cleared up. A+ customer service.
Recommended: Yes
very efficient , cheap, the response is very fast too
Recommended: Yes
Haven't really tried it
Recommended: Maybe
It is pretty reasonable price.
Recommended: Yes
a a a a a
Recommended: Maybe
I like it hear it was good service
Recommended: Yes
I did not see the big hype with BCBS. I have had other plans that were comparable with price and coverage. Customer service was not the greatest either. Not my favorite insurance for an entire family.
Recommended: No
Been with BCBS many many years now never had anything bad happen with them. They always polite and they are always willing to help if any issues arise. Which is not often ! Affordable.
Recommended: Yes
Good coverage, customer service could use improvement.
Recommended: Maybe
Slow process and expensive. No live rep when need to talk to someone without repeating
Recommended: Maybe
BCBS is always good with processing of claims and helping me understand my deductible and payments.
Recommended: Yes
I love it better than what I've had and have and would love to have again
Recommended: Yes
Customer service is good. If someone that you talk to cannot answer your question, they will find someone who can without getting transferred to multiple people.
Recommended: Yes
It may be expensive but is acceptable at all doctors and hospitals we use for my family. I like the work out program that they offer a discount at any gym facilities.
Recommended: Yes
By brother has had blue cross blue shield for a few years. Had a claim ussue but was resolved quickly.
Recommended: Yes
I have had blue cross blue shield for awhile. Havent have any issues with them.
Recommended: Yes
Had to talk to claims department. After a few transfers they solved the problem.
Recommended: Yes
Blue Cross is a good insurance company. They have good staff that seem to know what their doing.
Recommended:
I have had great insurance once I meet my deductible. Customer Service is Awesome!
Recommended: Yes
I thought the coverage with having my first child was cheap enough until I switched insurance companies, this was an even better experience
Recommended: Yes
Claims were surprisingly easy to deal with based on past experience with other insurance companies
Recommended: Yes
Used them for a short period to get coverage for my daughter, would not let me buy insurance in another state because I lived in Illinois and my daughter lived in Missouri.
Recommended: Maybe
Had to jump through hoops for almost two years before I dropped them for health alliance in order to have surgery that I needed. Also very costly for insurance that won't work for you when you need it most.
Recommended: No
I am pleased with the insurance. I just don't like the cost of my family that I have to pay each month.
Recommended: Maybe
A+++. Great Facility. I would go there again. They were nice!
Recommended: No
My dad had heart surgery in 2015. Blue cross paid almost $300,000 dollars and made the whole process easy.
Recommended: Yes
I have never had an issue with blue cross and they always cover almost of my bills.
Recommended: Yes
BCBS has covered almost everything for myself. great insurance co!
Recommended: Yes
I have had no glaring issues with using them for insurance.
Recommended: Yes
BCBS has always been great to work with. They have always been able to answer questions and explain them in a way that is easy to understand.
Recommended: Yes
Yes i would recommend this insurance to family and friends
Recommended: Maybe
BCBS offers quality health insurance at a reasonable price. Customer service always appears to be well-equipped to handle any questions/concerns.
Recommended: Yes
This is a great insurance company to have. They are amazing!
Recommended: Yes
I'm happy with everything but the cost... but I don't think they can control that.
Recommended: Yes
Just wish they had lower deductibles. and cheaper rates. But they took care of every claim
Recommended: Yes
I have always been on Blue Cross Blue shield insurance even when I was a kid growing up! I wouldn't look for any other insurance.
Recommended: Yes
Service is good, but the claims process seems to take longer than my old health insurance company.
Recommended: Maybe
My daughter has this insurance and loves it alot. It is great!
Recommended: Yes
Wouldn't be my first choice in insurance, however the customer service is pretty good.
Recommended: Yes
I never had any issues besides how expensive our premiums have become but that is with all health insurance right now
Recommended: Yes
This is the only insurance offered through my employer.. The premiums are high and the deductibles are high as well...
Recommended: Maybe
BCBS cant seem to get all their employees on the same page, the organizational skill is lacking.
Recommended: No
Sometimes it's difficult to get a straight answer from them but other than that they are good
Recommended: Maybe
I have them through my job> i have had no issues with the insurance.
Recommended: Yes
They have been really good to be involving the birth of my son.
Recommended: Yes
Have always had affordable insurance and great customer service. would highly recommend.
Recommended: Yes
Easy to use, however doesn't pay very much. Paying a good amount out of pocket every time we go to the doctor.
Recommended: Maybe
Overall insurance is good. the deuctible is still low. customer service is good.
Recommended: Yes
Great coverage but over all very pricey for my age. The staff was always very helpful.
Recommended: Yes
Very good plan with the state. They also offered a wonderful package for infertility!
Recommended: Yes
I did not fell I got my moneys worth with this company. Always had to fight claims and always had to get my medication pre approved before they would pay for it.
Recommended: No
A few years ago, my husband and I went through fertility treatment. At that time, we had a plan through BCBS that covered the majority of fertility,
Recommended: Yes
Overall medical coverage was good. I did not like having to go through Prime mail for maintenance medicine.
Recommended: Maybe
Great and. Covers well I would go back if I could
Recommended: Yes
I have always loved the ease of my EOB's with Blue Cross Blue Shield. And, the navigation of the web site was super easy. And we had great coverage for medical with them.
Recommended: Yes
Great customer service minimum wait time and knowledgeable staff. Claims are processed quickly.
Recommended: Yes
Great customer service minimum wait time and knowledgeable staff. Claims are processed quickly.
Recommended: Yes
Easy to work with and never take to long to send in claims. Copay is the cheapest I have found as well. Covers birth control and other womens services other companies do not
Recommended: Yes
This is a pretty good insurance. They haven't denied anything I've ever needed.
Recommended: Yes
Very easy to work with and I've always dealt with kind staff.
Recommended: Yes
Fair and effective insurance company. Above average overall, would recommend.
Recommended: Yes
Poorest customer service insurance company for both patient and provider to deal with. Attempting to have a procedure and they could not tell either myself or doctor if it required prior auth. It was a nightmare. Poor service
Recommended: No
This is the absolute worst insurance for providers to have to contact to obtain information about a plan's prior authorization request. The automated phone circle is absolutely ridiculous. You cannot get a live person and the system is extremely unhelpful. WOULD NEVER USE THIS PLAN
Recommended: No
Although health insurance is expensive. Mostly everything in Springfield is in network.
Recommended: Yes
Easy to use and accepted almost everywhere. Got a breast pump free
Recommended: Yes
Decent insurance with somewhat helpful customer service. Not the best but definitely not the worst.
Recommended: Maybe
I had to go to immediate Care twice and they helped cover a big majoirty of it.
Recommended: Yes
Blue cross has been my family’s insurance for many years and we’ve never had any problems and if we had any questions we called and spoke with someone right away.
Recommended: Yes
BCBS covers a lot more services and treatments than many other insurances I have had in the past.
Recommended: Yes
I felt the choice of doctors and medical treatment facilities was limited with this insurance company.
Recommended: No
Just like any other insurance they have flaws but overall they are fine.
Recommended: Yes
So expensive, but that’s just the nature of the beast I guess. This plan covers a lot more than my old United Healthcare plan did. Even at the same level.
Recommended: Yes
good insurance, would pay for it if my job ever switched
Recommended: Yes
I've had this insurance for over 10 years, very pleased
Recommended: Yes
used for clinic visit and claim process was good
Recommended: Yes
We have bcbs ppo fed plan through my husbands work. He is in the military. Delivery for our daughter was only 125$. Free breast pump which is mailed to you with a simple phone call. Customer service was great. I have no complaints so far with this plan.
Recommended: Yes
Privacy Policy
Recommended: Yes